WESTFIELD BANK TO OPEN BRANCH LOBBIES
As an essential business, we’ve been serving our customers daily since the pandemic first struck. While our mode of operation had changed, our commitment to customer and employee safety did not.
With that in mind, we are pleased to announce that our branch lobbies will fully reopen on Monday, June 29th with new safety guidelines and procedures in place. Please note our Main Office lobby located at 141 Elm Street in Westfield will remain available by appointment only. Please be assured new safety measures follow best practices recommended by the Centers for Disease Control and Prevention (CDC), the Commonwealth of Massachusetts, and the State of Connecticut.
Because occupancy will be limited in our lobbies, we recommend booking an appointment for desk-related visits as they typically take more time than teller transactions. Lobbies will be limited to a certain number of customers at any one time so that we can meet social distancing standards. We also encourage customers to continue using drive-up, ATM, and online banking services.
While the days and weeks ahead will be an adjustment for us all, we are confident we will get through this together.