Visiting Angels of West Springfield is pleased to announce that Lucia Ruel has been chosen as Caregiver of the Month for February 2021!
Lucy has been with Visiting Angels since June 2012; she has been an Angel for almost nine years. Lucy is a truly dedicated caregiver that consistently goes above and beyond for her clients. She may go in earlier to her shifts or work well over fifty hours a week, showing her true commitment to her clients. She has incredible patience and shows particular skill at working with clients that have dementia, which can be a challenging, frightening, and devastating condition for the many elders it affects.
Lucy consistently works overnight cases; in one instance, she would work a 24/7 case seven nights a week from 11 pm to 7 am. Lucy continued to deliver excellent care for her client, even when the high level of engagement during the nighttime hours tended to make this job rather tiring. Additionally, this client would only want Lucy to work these overnight shifts because of her enthusiasm and willingness to spend time with the client, even if that meant simply talking and sewing with her. Lucy would even work overtime for this woman as well as having another job at the time.
We are so thankful at Visiting Angels for Lucy, who has truly shown her devotion and true passion as a caregiver. We can always rely on Lucy because of her compassion for others. Her quality of care and dedication to her clients is why she has been named Caregiver of the Month for February 2021. On behalf of the Visiting Angels team, congratulations to Lucy!