Greater Westfield Chamber of Commerce



Media Contact: Jennifer Civello, Director of Marketing
BFAIR (Berkshire Family & Individual Resources, Inc.)
771 South Church Street
North Adams, MA 01247
413.664.9382 ext 49

September 25, 2018 (North Adams, MA) – Berkshire Family & Individual Resources, Inc. (BFAIR) announces a successful review and continued licensing by the Office of Quality Enhancement of the Commonwealth’s Department of Developmental Services.  Through a self-assessment process and a target review, BFAIR earned positive licensing outcomes.  The eight critical indicators reviewed met the standards set forth by the Department.  These positive outcomes resulted in a two-year licensing and certification for BFAIR’s residential, individual home support, and day and employment services.

“BFAIR’s outcomes on reviews and assessments like these are indicative of the work that we do”, said Theresa Gelinas, Director of Program Operations for Day Services.  She continued, “Receiving positive accolades and continued licensing speaks to our commitment to consistency in quality services.”

Rich Weisenflue, Executive Director, concurred, “I am very pleased with findings of the Department of Developmental Services Office of Quality Enhancement Team’s recent survey of BFAIR’s programs and services.  I consider OQE’s survey a very important measure of the quality of BFAIR services and therefore a two-year license, the highest level awarded, is an outstanding outcome.  The entire BFAIR team should be extremely proud of this accomplishment as the credit for the high quality of our services is directly attributable to the hard work of each and every one of our employees.”

BFAIR is a member agency of the Northern Berkshire United Way and the Williamstown Community Chest.  To learn more about BFAIR, please visit


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