Greater Westfield Chamber of Commerce

Baystate Noble Hospital Achieves Straight “A’s” for Patient Safety in The Leapfrog Hospital Safety Grade


Maura Tobias, Specialist, Public Affairs and Community Relations
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WESTFIELD, MA November 14, 2018 The Leapfrog Group, a national nonprofit health care ratings organization, announced updated Leapfrog Hospital Safety Grades and awarded Baystate Noble Hospital an elite designation of “Straight As” for its  ongoing achievements in patient safety. Baystate Noble Hospital is one of only 59 hospitals in the United States to be awarded an “A” consistently since 2012.

“This elite designation for our ongoing efforts toward patient safety is amazing recognition of the effort and commitment of Baystate Noble team members to reducing errors, infections, and accidents that can harm patients, said Dr. T. Britton Percy, chief medical officer for Baystate Noble Hospital.  “Receiving straight A’s for five years in a row is a testament to how seriously we take patient safety.”

“We applaud all hospitals that earn an A for safety, a significant achievement. Baystate Noble Hospital takes that achievement one step further by earning an A year after year,” said Leah Binder, president and CEO of The Leapfrog Group.

Developed under the guidance of an Expert Panel, the Leapfrog Hospital Safety Grade uses 27 measures of publicly available hospital safety data to assign A, B, C, D and F grades to more than 2,600 U.S. hospitals twice per year. It is calculated by top patient-safety experts, peer reviewed, fully transparent and free to the public.

To see Baystate Noble Hospital’s full grade, and to access consumer-friendly tips for patients, visit

About The Leapfrog Group

Founded in 2000 by large employers and other purchasers, The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The flagship Leapfrog Hospital Survey collects and transparently reports hospital performance, empowering purchasers to find the highest-value care and giving consumers the lifesaving information they need to make informed decisions. The Leapfrog Hospital Safety Grade, Leapfrog’s other main initiative, assigns letter grades to hospitals based on their record of patient safety, helping consumers protect themselves and their families from errors, injuries, accidents, and infections.

About Baystate Health:

Baystate Health is a not-for-profit integrated healthcare system serving over 800,000 people throughout western Massachusetts. Nationally recognized as a leader in healthcare quality and safety, Baystate Health has more than 12,000 employees and serves a diverse population of patients at its teaching hospital, Baystate Medical Center in Springfield, as well as at Baystate Children’s Hospital, its three community hospitals, several urban health centers, home care and hospice services, and a network of over 80 medical practices. A leader in medical education for more than a century, Baystate Health recently established a new regional campus of the University of Massachusetts Medical School, the first medical school campus in western Massachusetts. For more information on Baystate Health, visit


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